Popular Questions
You can place an order through the form on our website or contact us directly — we’ll discuss all the details, timing, and cost.
We are happy to stay in touch at every step: during measurements, delivery, or fitting of your costume. Video calls can be arranged via Zoom, WhatsApp, Telegram, or Instagram at a convenient time and in any language, making the process as comfortable as possible.
After placing your order, you will receive a simple instruction and a measurement guide to ensure everything is as accurate as possible.
Urgent Custom-Made Ballet Costume. A custom ballet costume is considered an urgent order if the time period from payment confirmation to shipment of the finished costume is 30 calendar days. For urgent custom orders, the total price is increased by up to 50% of the standard cost.
For example, when ordering a custom-made Odette ballet costume, created according to your individual measurements and personal design development, the standard production time is approximately 2 months (60 calendar days).
- Standard production time: 60 days
- Standard price: approximately €650
If you request the costume to be completed and shipped within 30 calendar days, the order is classified as urgent, and the price will increase accordingly:
- Urgent production time: 30 days
- Urgent price: approximately €975
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Important Notice
Please note that the above example is provided for reference only.
Final pricing and production timelines may vary depending on:
- design complexity
- materials and embellishments
- technical construction details
Additional costs related to materials, labor intensity, or special design requests are not included in the example above and will be calculated individually.)
Yes, we can make small adjustments to ensure the costume fits perfectly according to your measurements.
The tutu is shipped in special packaging designed to maintain its shape and protect it from wrinkles.
If the costume doesn’t fit, you may request a return within 3 days of receiving your order.
You will need to provide photos and videos clearly showing why the costume does not fit.
Costumes fully made to order cannot be returned, as they are tailored to your individual measurements.
If necessary, we can offer additional adjustments to ensure a perfect fit.
Yes, regular clients receive loyalty benefits and personalized offers.
Yes, you can order only the design and artistic concept.
We also assist with selecting appropriate fabrics and decorations and provide links to reliable online stores where you can purchase the necessary materials.
Yes, flexible discounts are available for troupe or group orders.
The washing method depends on the specific materials and decorations used in each costume.
You will receive personalized care instructions when purchasing the costume.
Additionally, you can order washing and restoration services for your costume in our workshop.
The warranty covers machine stitching and fabric quality.
It does not cover decorative loops or any hand-stitched elements (if applicable). For example, all hooks are hand-sewn and require periodic renewal — not earlier than one year of use.
Costumes are made using theatrical techniques with hand stitching, which allows for careful restoration when needed.